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How long until I get my money back for my online return?

If you have returned your items in a PANDORA Concept Store your refund will be processed immediately. From then, it may take up to 7 business days for the funds to appear in your account.

If you have returned your online order via post, please allow up to 14 days for it to make its way back to us. Once received, it will be processed within 3 business days. You will be notified by email when your return and refund has been completed. Please note that payment processing is beyond our control and it may take up to 7 further business days for the funds to appear in your account.

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