Can I return an unwanted gift?
Across PANDORA Concept stores, unwanted gifts may be exchanged for alternate products or a Gift Card providing the items are unused and accompanied by a receipt. A gift receipt is offered to all customers upon payment in store. Gift receipts are not available for online purchases. If your unwanted gift was an online order, you will need to obtain the confirmation email from the gift giver before initiating a return.
Any arrangement outside this is at the full discretion of your local PANDORA retailer.