Have a question?

Back to Browse FAQs

Are my fixed clips secure?

Whilst we cannot guarantee that accidents won’t occur, your fixed clips are secure. Accidents are never intentional although they do happen. If knocked hard enough your fixed clips may open, so take care to avoid harsh impact on your clips. Providing you open and close your clips correctly (never use household implements such as hair clips, nail files or knives and always use the PANDORA clasp opener), they should only require an annual check or adjustment. If at any time you feel that your clips are not closing securely, return them to your PANDORA retailer for re-tensioning.

Can't find what you're looking for?

Get in touch