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Change of Mind Returns & ExchangesBack to Browse FAQs
- Can I exchange or get a refund for items purchased from an Australian Pandora Concept Store or the Australian online store if I change my mind and no longer want the items?
- How do I exchange items I purchased online if I change my mind? (AU)
- How do I exchange items I purchased online if I change my mind? (NZ)
- How will I know that PANDORA has received my returned item(s) which I sent to the online store?
- How will my online refund be processed and when will I get my money back ?
- The item I received is not what I ordered online. How do I resolve this?