CUSTOMER SUPPORT CENTRE
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FAQsBack to Browse FAQs
- Can I exchange items or sizes of items that I purchased ?
- Can I return an unwanted gift?
- Can I return items purchased for a refund ?
- How do I exchange items I purchased online? (AU)
- How do I exchange items I purchased online? (NZ)
- How will I know that PANDORA has received my returned item(s)?
- How will my online refund be processed and when will I get my money back ?
- I have a broken, damaged or faulty item, what can I do ?
- I have changed my mind and no longer want items I purchased, what can I do ?
- The item I received is not what I ordered online. How do I resolve this?