CUSTOMER SUPPORT CENTRE
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FAQsBack to Browse FAQs
- Are my fixed clips secure?
- Can I put non-PANDORA charms on my bracelet?
- Can I wear my regular PANDORA charms on my ESSENCE bracelet?
- Do PANDORA bracelets stretch?
- Do pearls and opals need any special care?
- Does PANDORA custom make or engrave jewellery?
- How can I find my correct bracelet size?
- How can I find my correct necklace size?
- How can I find my correct ring size?
- How do I care for my gemstones?
- How do I care for my Pandora jewellery?
- How long will my PANDORA bracelet last?
- How long will PANDORA SHINE gold plating last?
- How should I clean my PANDORA jewellery?
- How should I store my PANDORA jewellery?
- I want to return my item that is under warranty. What do I do?
- Is it OK to wear my leather bracelet in water?
- My item is tarnished, what should I do?
- Should I insure my PANDORA jewellery?
- What are the hallmarks of genuine PANDORA jewellery?
- What metals are used in the PANDORA range?
- What stones are used in the PANDORA range?
- Why do my gemstones look faded or cloudy?
- Why has my jewellery turned black?